Customer service

Contact us

We are available during office hours via phone and via LiveChat.
We can also be reached by email using the contact information page below.

Office hours:
Monday – Thursday: 09:00 AM – 04:30 PM
Friday: 09:00 AM – 03:00 PM

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About WAGNER is part of J. Wagner GmbH, active in giving advice and selling paint sprayers. During these years we've grown to be a big supplier of high quality paint sprayers and accessories for both consumers and professionals.
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Customer service

Select a topic below for more information

Ordering »

Information about placing an order, choosing a shipment- and payment method.

Payment »

All you need to know about our payment options and security thereof.


Read some of the most frequently asked questions.

About us »

A bit of history about us, J. Wagner GmbH and


Select a topic below for more information

Delivery »

All you need to know about the delivery of your order.

Privacy policy »

Your information is secure with us, read more about it here.

Return / Exchange »

Is your product broken, or are you dissatisfied with it? Read about our return and exchange policies.

Complaints procedure »

We strive to help all of our customers. If you have complaints despite that, read more about our complaints procedure.

Terms and conditions »

The fine print.